cognovaiq VideoQuestions, answered plainly
What people ask before they open an account, and the answers we would give on a call.
Questions about money
How much money do I need to start investing?
The minimum first deposit is R4,100. It is kept deliberately low so you can start small, see how the account behaves, and add more once you are comfortable.
Are there hidden fees when I withdraw money?
No. A withdrawal has no hidden fee from our side, the only deduction you might see is one your own bank applies. Every commission or spread on a trade is shown before you confirm it.
How long does it take to withdraw profits?
Requests are processed on business days and return to the method you deposited with. Card withdrawals usually settle within three to five working days, EFT transfers within two.
What happens to my money if markets crash?
Volatility is part of investing and no strategy removes it. Your analyst works to protect capital through asset allocation and diversification, but a falling market can still reduce a position's value.
Frequently asked questions
How much money do I need to start investing with cognovaiq Video?
You can open and fund an account starting at R4,100 minimum. You are free to add to your balance over time as your investment plan progresses, building your capital methodically.
Can I practice trading on a demo account first?
Yes. A free demo account lets you explore the platform and see how trading signals and the AI-assisted tools work before committing real capital. Most members use it to build confidence before their first deposit.
Is online investing safe for South African beginners?
cognovaiq Video is regulated by the FSCA and uses industry-standard security and verification. Your account is protected, though as with all investing, your capital is at risk and values can move down as well as up. Your personal analyst guides you through the risks.
How long does it take to withdraw profits?
You can request a withdrawal at any time from your account statement. Funds are returned to your chosen payment method - EFT transfer or card - subject to standard banking processing times, usually within 2-3 business days.
What documents do I need for account verification?
KYC (Know Your Customer) verification requires a government-issued ID and proof of address. This standard check keeps your account secure and is a routine part of opening any regulated trading account.
Are there hidden fees when I withdraw money?
No. All costs are stated plainly before you commit - commission, spread and any other charges are transparent. You will always see what applies to your account and there are no surprise charges on withdrawal.
How do AI trading signals work exactly?
Our AI engine analyzes market data and identifies trading opportunities based on your goals and risk level. Each signal includes reasoning and is reviewed by your personal analyst before execution. You approve or adjust every recommendation in minutes.
What happens to my money if markets crash?
Your portfolio is protected through diversification across assets - stocks JSE, commodities, crypto assets - and your analyst adjusts strategy for volatility. No investment is risk-free, but compound returns are built with capital preservation in mind.
Can I close my account and get cash back?
Yes. You can close your account at any time and withdraw your full balance. Your funds go to your registered payment method and are not locked in.
Who is the personal analyst assigned to me?
Each member receives a dedicated financial analyst who combines professional expertise with AI tools to manage your portfolio. They work around your goals and guide you at every step - the decisions stay human and accountable.
Do I need any trading experience to use cognovaiq Video?
No. Your personal analyst handles strategy and explains each step, including how asset allocation works and why certain signals appear. There is no prior knowledge required - the platform is built for beginners and experienced investors alike.
Is cognovaiq Video regulated in South Africa?
Yes. cognovaiq Video is regulated by the FSCA and meets national financial and cybersecurity standards. Account protection and verification are built into every step of your experience.
What payment methods are accepted to deposit funds?
Common methods such as EFT transfer, debit and credit card are supported. The exact payment methods available are shown at the deposit step when you fund your account.
Is cognovaiq Video a scam?
No. cognovaiq Video is FSCA-regulated and your account is secure with industry-standard verification. Like any investment, returns are not guaranteed and your capital can fall as well as rise. We recommend you understand the risks and only invest money you can afford to lose.
Account and verification
What documents do I need for account verification?
A photo ID and a recent document showing your address, such as a utility bill or bank statement issued within the last three months. A clear photo taken on a phone is accepted.
Can I practice trading on a demo first?
Yes. A free demo account lets you follow trading signals and get used to the platform before you commit any real money.
Can I close my account and get cash back?
Yes. Withdraw your balance and tell the support team you want to close the account. There is no cancellation fee and no waiting period.
Is cognovaiq Video login available on a phone?
Yes, cognovaiq Video login works in any mobile browser, so you can check your balance, positions and account statement without installing anything.
Frequently asked questions
How much money do I need to start investing with cognovaiq Video?
You can open and fund an account starting at R4,100 minimum. You are free to add to your balance over time as your investment plan progresses, building your capital methodically.
Can I practice trading on a demo account first?
Yes. A free demo account lets you explore the platform and see how trading signals and the AI-assisted tools work before committing real capital. Most members use it to build confidence before their first deposit.
Is online investing safe for South African beginners?
cognovaiq Video is regulated by the FSCA and uses industry-standard security and verification. Your account is protected, though as with all investing, your capital is at risk and values can move down as well as up. Your personal analyst guides you through the risks.
How long does it take to withdraw profits?
You can request a withdrawal at any time from your account statement. Funds are returned to your chosen payment method - EFT transfer or card - subject to standard banking processing times, usually within 2-3 business days.
What documents do I need for account verification?
KYC (Know Your Customer) verification requires a government-issued ID and proof of address. This standard check keeps your account secure and is a routine part of opening any regulated trading account.
Are there hidden fees when I withdraw money?
No. All costs are stated plainly before you commit - commission, spread and any other charges are transparent. You will always see what applies to your account and there are no surprise charges on withdrawal.
How do AI trading signals work exactly?
Our AI engine analyzes market data and identifies trading opportunities based on your goals and risk level. Each signal includes reasoning and is reviewed by your personal analyst before execution. You approve or adjust every recommendation in minutes.
What happens to my money if markets crash?
Your portfolio is protected through diversification across assets - stocks JSE, commodities, crypto assets - and your analyst adjusts strategy for volatility. No investment is risk-free, but compound returns are built with capital preservation in mind.
Can I close my account and get cash back?
Yes. You can close your account at any time and withdraw your full balance. Your funds go to your registered payment method and are not locked in.
Who is the personal analyst assigned to me?
Each member receives a dedicated financial analyst who combines professional expertise with AI tools to manage your portfolio. They work around your goals and guide you at every step - the decisions stay human and accountable.
Do I need any trading experience to use cognovaiq Video?
No. Your personal analyst handles strategy and explains each step, including how asset allocation works and why certain signals appear. There is no prior knowledge required - the platform is built for beginners and experienced investors alike.
Is cognovaiq Video regulated in South Africa?
Yes. cognovaiq Video is regulated by the FSCA and meets national financial and cybersecurity standards. Account protection and verification are built into every step of your experience.
What payment methods are accepted to deposit funds?
Common methods such as EFT transfer, debit and credit card are supported. The exact payment methods available are shown at the deposit step when you fund your account.
Is cognovaiq Video a scam?
No. cognovaiq Video is FSCA-regulated and your account is secure with industry-standard verification. Like any investment, returns are not guaranteed and your capital can fall as well as rise. We recommend you understand the risks and only invest money you can afford to lose.
Ready for a disciplined approach to your capital?
Open your account in minutes, fund from the R4,100 minimum, and follow a clear, methodical process from day one.